Internship -E- Commerce Assistant

• Responsibilities:
• Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)
• Ensure timely update and upload new products and product listings.
• Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.
• Execute basic graphics and video edits as needed to enhance product presentation.
• Assist with customers regarding missing/damaged items or returns.
• Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
• Manage customer inquiries and provide customer service support.
• Collaborate with internal teams and external vendors to support project requirements, timelines, and deliverables.
• Work closely with the Sales & Marketing team on branding and awareness activities.
• Assist in conducting market research and provide recommendations to senior members in the team.
• Contribute to packing, stock management, and stock count activities as needed.

Requirements:

• Entry-level experience in product listing creation and maintenance.
• Basic skills in graphics and video editing.
• Ability to collaborate effectively with internal teams and external partners.
• Eagerness to learn and contribute to various aspects of E-commerce operations.

• Ability to adapt to a fast-paced environment and work under guidance.
• Proficiency in English & Mandarin, additional languages a plus.

Vacancies Requirement
*MUST know basic English
*Basic computer knowledge or able to learn
*Willing to work on Saturday or Sunday
*19-22 years old
*Can work independently
*Good personality and hard working
*6 Working days

Job Types: Full-time, Internship

Work Remotely

• No

Job Types: Full-time, Internship

Pay: RM600.00 per month

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)