Customer Service Officer
RM 0 - RM 4,000 / Per Mon
Original
Simplified
- Provide service and solve clients' problems through Call/Chat/Line/mail and other channels.
- Expert knowledge in the company's service procedures and standards (pickup, delivery and other services).
- Respond to various customer's questions and complaint accurately, concisely, efficiently and friendly.
- Provide first-class service to make every high-quality customer satisfied.
- Build a professional, efficient, responsible and trustworthy company image for customers with considerate, considerate and efficient service consistently organized
- Complete other customer service related tasks arranged by the company.
- Proficient in English, Malay and Mandarin
- Candidate must possess at least a SPM
- Prefer Ecommerce / Logistic / Warehouse working background
- Willing to work from Monday to Saturday
- Experienced in customer service and get used to handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- KPI Bonus
- EPF
- Socso
- Insurance
- Annual Leave
- Career Development
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