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Simplified
- Act as main client contact; understand objectives and timelines, manage daily communication, and provide project updates.
- Build long-term relationships, attend meetings to gather briefs and feedback, and translate client needs into clear briefs for the team.
- Oversee budgets and timelines, ensure deadlines are met, communicate client revisions, and propose creative solutions to boost agency value.
- Develop decks and proposals for pitches, contribute ideas in brainstorming, and align design concepts with client goals.
- Review creative work for quality, present strategies to clients, prepare budgets, keep detailed records, provide weekly updates, and resolve project issues efficiently.
- Bachelor’s Degree in Marketing, Advertising, Communications, or related field.
- 2-4 years of experience in account management or client servicing at a creative agency.
- Proven ability to manage multiple clients and projects simultaneously.
- Strong communication and interpersonal skills.
- Excellent project management, organizational skills, and attention to detail.
- Ability to translate client needs into actionable briefs.
- Proficiency in preparing presentations, pitch decks, and proposals.
- Solid understanding of creative processes, design trends, and agency workflow.
- Ability to work independently and collaborate effectively in a team.
- Proficient in software and have a good command of English.
- Understanding of budget management in client projects.
- EPF / SOCSO
- Health insurance
- Dental insurance
- Salary increment
- Performance bonus
- Casual wear
- Sick leave
- Maternity leave
- More than 9 annual leave days with yearly increment
- Bereavement leave (paid time off for loss of a loved one)
- Free laptop
- No overtime (OT)
- Unlimited pantry food supply
- Company activities (team building, outings, social gatherings)
- Company trip
- Professional career development (training programs, workshops to enhance skills)
- Nearby public transportation: MRT Mutiara Damansara, MRT feeder bus T809 to Metropolitan Square
- Parking benefit
