Waiter/Waitress/Service Crew/Hostess
RM 2,600 - RM 3,500 / Per Mon
Original
Simplified
General
- Welcoming customers as they arrive and making them feel comfortable.
- To check, prepare, and serve according to customer specifications or orders.
- Maintain an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
- Set up and maintain dining areas, including table settings and cleanliness according to restaurant standards.
- Clears, cleans, and sanitizes tables and workstations.
- Maintain restaurant’s cleanliness
- Cleans and sanitizes dishes, utensils, pots, and other containers and returns to the appropriate location in the kitchen area.
- To get reviews from customers after meals.
- Performs other related duties as assigned.
- Monitor and address guest needs throughout their dining experience to ensure satisfaction.
- Collaborate with kitchen and bar staff to ensure seamless service and address any issues promptly.
- Handle guest inquiries and resolve any concerns with a positive and solutions-oriented approach.
- Adhere to all health and safety regulations, including proper food handling and sanitation practices.
Hostess
- Managing the seating chart, assigning tables, and ensuring guests are seated promptly.
- Handling reservations, including taking calls, managing online bookings, and coordinating special requests.
- Addressing guest inquiries and concerns, providing information about the menu or services, and facilitating a positive dining experience.
- Keeping the entrance and waiting areas clean and organized, including managing waitlists if necessary.
- Coordinating with servers, kitchen staff, and management to ensure smooth service.
- Handling payment and update payment status.
- Informing guests about daily specials, promotions, or events.
- Observing and managing the flow of guests to optimize seating and reduce wait times.
- Gathering guest feedback to improve service quality.
- Assistant to take food and beverage orders from Guests.
- Able to explain to guests about food and beverage products.
- At least completed SPM education
- Mandarin language is advantage
- Ability to read and follow instructions.
- Understanding of proper food handling.
- Willing to learn
- Hardworking
- Typhoid Certificate
- Food Handler Certificate
- EPF / SOCSO / PCB
- Medical and hospitalization leave
- Annual leave
- Overtime pays
- Training provided
- Meal provided
- Opportunities for promotion
- Professional development
- Attendance Allowance
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