Sales Coordinator – Printing and Advertising
RM 1,800 - RM 2,500 / Per Mon
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Simplified
- Sales Support:
- Assist the sales team in the preparation of quotes, proposals and contracts for clients.
- Coordinate with customers to understand their print and advertising needs, ensuring accurate and timely information flow.
- Manage inbound and outbound sales communication, including responding to customer inquiries via phone, email and in person.
- Project Management:
- Work closely with clients to track the progress of their orders, ensuring deadlines are met and clients are kept informed at every stage.
- Coordinate the transition of projects from sales to production, ensuring all requirements are clearly communicated to the production team.
- Assist in monitoring production schedules and ensuring the timely delivery of printed materials.
- Customer Relationship Management (CRM):
- Maintain and update client records in the CRM system
- Identify upselling and cross-selling opportunities based on customer needs and market trends.
- Build and maintain strong, long-lasting customer relationships to drive repeat business.
- Sales Reporting & Administration:
- Prepare regular sales reports, including sales forecasts, revenue tracking and client feedback.
- Assist in the preparation of marketing and promotional materials to support sales efforts.
- Monitor sales targets and assist in meeting sales goals by providing administrative support to the sales team.
- Inventory Management:
- Coordinate with the inventory team to ensure that materials and supplies are available for client orders.
- Maintain awareness of stock levels for various print products and promotional materials.
- Collaboration:
- Liaise with other departments (production, design, logistics) to ensure seamless communication and project delivery.
- Assist in client presentations and meetings as needed.
- Education:
- Bachelor’s degree in Business, Marketing, Communications or a related field (preferred).
- Experience:
- 2-3 years of experience in a sales coordination, account management or customer service role, preferably within the printing, advertising or a related industry.
- Experience with CRM software (Salesforce, HubSpot) is a plus.
- Skills & Competencies:
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients, sales teams and production staff.
- A proactive and solution-oriented approach to problem-solving.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Basic understanding of printing processes, materials and advertising products is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Competitive Salary: Competitive, based on experience.
- Career Growth: We offer opportunities for professional development and career advancement within the company.
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