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Job Summary:
The IT Quality Assurance (QA) Analyst is responsible for ensuring that software applications and IT systems meet quality standards and function according to business requirements. This role involves creating test plans, executing test cases, identifying and documenting defects, and collaborating with the development team to resolve issues. The QA Analyst plays a vital role in maintaining the reliability and usability of software applications.
Key Responsibilities:- Test Planning & Design:
- Develop comprehensive test plans, strategies, and test cases based on system requirements and functional specifications.
- Work closely with business analysts and stakeholders to clarify requirements and translate them into testable elements.
- Test Execution:
- Conduct various types of testing, including functional, regression, integration, performance, and user acceptance testing (UAT).
- Perform both manual and automated testing (if applicable) to ensure that software behaves as expected.
- Defect Tracking & Resolution:
- Identify, document, and track bugs and issues using defect tracking tools (e.g., Jira, Bugzilla).
- Collaborate with development teams to prioritize and resolve defects, retest fixes, and validate changes.
- Documentation & Reporting:
- Document test results, provide clear and concise test reports, and track testing progress.
- Communicate testing status, issues, and risks to stakeholders and management as needed.
- Process Improvement:
- Propose and implement improvements to the QA process and testing methodologies.
- Stay current with industry trends and best practices in software testing and quality assurance.
- Automation (if applicable):
- Create and maintain automated test scripts (if working with automation) to improve testing efficiency.
- Use automation frameworks and tools (e.g., Selenium, TestNG) for test execution and reporting.
- Experience:
- 2-5 years of experience in software quality assurance, software testing, or a similar role.
- Technical Skills:
- Proficiency in using QA tools, such as Jira, TestRail, or other defect tracking and test management software.
- Basic knowledge of SQL for validating data within databases.
- Familiarity with automated testing tools (if automation is part of the role), such as Selenium, Appium, or Cucumber.
- Attention to Detail:
- High attention to detail to identify defects, inconsistencies, and potential issues.
- Analytical Skills:
- Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
- Communication Skills:
- Excellent written and verbal communication skills for documenting test cases, writing defect reports, and discussing issues with team members.
- Knowledge of SDLC & Methodologies:
- Understanding of the software development life cycle (SDLC) and experience working in Agile or Waterfall environments.
- Education:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (preferred but not mandatory).
- Experience with performance testing or load testing.
- Familiarity with scripting languages for automation (e.g., Python, Java).
- Knowledge of continuous integration/continuous deployment (CI/CD) processes.
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