Executive, Enterprise Business Operations

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Profile Summary

We are seeking a highly skilled and detail-oriented Specialist in Customer Due Diligence (CDD) and Anti-Money Laundering (AML) Screening to join our team. The ideal candidate will be responsible for conducting thorough due diligence on customers to ensure compliance with regulatory requirements and internal policies. You will report to the Team Lead, Enterprise Business Operations and be closely collaborating with Business Managers to meet regulatory requirements promptly to ensure smooth daily operation of the AML/CDD section of Enterprise Business Operation Department.

Job Description

Customer Due Diligence (CDD) / Anti-Money Laundering (AML) Screening:

• Conduct detailed customer due diligence, including verifying customer identities, understanding the nature of customer relationships, and assessing the risk level of customers.
• Maintain and update customer profiles, ensuring that all information is accurate and up to date.
• Conduct AML screening for new and existing customers using various tools and databases.
• Review and analyse alerts generated by the AML monitoring systems, determining if further investigation or reporting is required.
• Collaborate with the AML team to ensure that the organization’s AML policies and procedures are effectively implemented and adhered to.
  
  
  

Reporting And Documentation

• Prepare detailed reports on customer due diligence findings and AML investigations.
• Maintain comprehensive records of all CDD and AML activities, ensuring that documentation is readily accessible for audits and inspections.
• Regularly review and update the department’s SOPs related to AML and CDD to reflect changes in regulations, industry best practices, and internal processes.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.