Manager P&C - Commercial

RISE TO THE CHALLENGE

At PMI, we have chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products and beyond with the power to deliver a smoke-free future. We are committed to inclusion & diversity and is proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions.

Your ‘day to day’

• The incumbent will play a pivotal role in providing P&C support to the Commercial functions – Consumer Experience, Marketing & Digital, Commercial Operations, Cigarette & Consumables and Operations Customer Service.
• The role provides a strong opportunity to collaborate with the Commercial Heads of Functions and co-create P&C strategies to support critical business imperatives and accelerate the vision of smokefree Malaysia.
• The incumbent serves as a strategic advisor, providing end to end guidance on P&C domains like talent management, performance management, organizational effectiveness, engagement, and total rewards. The incumbent will also be exposed to strategic P&C projects in sync with the market P&C OGSM. The role has a direct-report and will be entrusted with the responsibility of coaching and developing P&C talents.
  
  

Key Activities

Category/function And People Strategy

• Collaborate with business leaders on the development of category/function strategy, leading people elements. Contextualize and adapt global P&C strategy to unique needs of the category/function to drive business success through people levers.
• Determine short-term and long-term strategic plans to deliver category/function ambitions.
• Anticipate future business demands with a P&C aspect, frame people issue as business challenges and deploy prioritized solutions that impact business success.
  
  

Organization Effectiveness & Change Management

• Deploy Operating Model for the category/function to achieve the business strategy effectively & efficiently.
• Lead business change initiatives together with the category/function leadership.
• Advise line managers on change management tools and approaches.
  
  

Leadership Coaching

• Coach and advise leaders on key strategic people related matters, offering expertise and thought leadership
  
  

Workforce Planning And Talent Management

• Deploy category/function talent strategy sustaining a well-developed, diverse pipeline of talent delivering a strong succession for critical positions.
• Advise line managers to identify, develop, and retain their talents.
• Support deployment of the category/function leadership capability building.
  
  

Culture And Employee Engagement

• Build a performance culture with business leaders of category/function, fueled by consumer empathy, that rewards achievement of challenging targets as well as noble failures and addresses poor performance,
• Create an environment of learning and development within category/function, which enables employees to build critical business capabilities and supports their lifetime employability.
• Advise line managers on how to improve category/functional eNPS score, by helping them choose and deploy the correct global assets
  
  

Labor Relations, Compliance and Excellence

• Along with LR Manager and business leaders establish effective employee/labor relations and constructive two-way communications in order to mitigate risk and sustain a positive working environment.
• Ensure compliance with country regulatory framework and PMI policies identifying risks early on
• Role model in P&C Excellence (employee costs monitoring, adherence to the budget, policies and guidelines) contributing to the overall P&C Operating Model effectiveness.
  
  

Key Stakeholders / Interfaces

• Category / Function Head
• Category / Function Leadership Team
• P&C Head
• Global Category / Function P&C Team
  
  

Requirements

• Strategic Workforce Planning
• P&C key capabilities: data driven, business focused & experience led
• Organizational Effectiveness
• Good understanding of core P&C areas of intervention (Total Rewards, talent management, Learning and Leadership development, Talent acquisition, performance management, employee experience)
  
  

3429