Telemarketing Executive

Position: Financial Tele Executive Salary: 2.5k - 3k /Commission up to RM5k per month + incentive Work location: Mercu 3, KL Eco City (3 mins walk from Abdullah Hukum LRT) Working hours: Mon - Fri / 9am - 6pm Job Description: - Conduct outbound calls to prospective customers from provided leads and databases. - Effectively communicate product features, benefits, and promotions to potential customers. - Identify customer needs and tailor sales pitches accordingly to the sales campaign assignment. - Meet and exceed monthly sales targets and performance metrics. - Maintain accurate records of calls, sales, and customer interactions in the CRM system. - Handle objections and provide appropriate responses to customer inquiries. - Collaborate with team members to share best practices and improve sales techniques. - Deliver, promote prospect customers on the benefits of refinancing through strict adherence to the product factsheets and sales guidance script. - Adherence to change in scope of work (Telesales focus, end to end process work) and transfer within department as and when required. - Maintain a high standard, integrity and comply with PDPA Act. - Adherence to high standards of work productivity and adherence to basic call center workforce management guidelines. Requirements: - High school diploma or equivalent; a degree in business, marketing, or related field is a plus. - Proven experience in telemarketing or sales (preferably B2B or B2C). Passionate in Sales through past experience with strong background in telemarketing prior. - Excellent verbal communication and active listening skills. - Strong persuasive abilities and a positive attitude. - Ability to work independently and as part of a team. - Proficient in using CRM software and Microsoft Office Suite. - Strong organizational skills and attention to detail. - Malaysian Citizen Only