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IT Intern

Salary undisclosed

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Position: Backend Operation (Intern) / IT Intern

Merchant Support and Software Enhancement:

- Assist merchants with the configuration and input of products and functionalities based on their unique requirements. Respond to the merchant query if any.

- Solicit and gather feedback from merchants on system performance, functionality, and usability.

- Work closely with the development team to implement software enhancements and address reported issues, delivering high-quality support.

System Software and Hardware Installation & Deployment:

- Collaborate with merchants to tailor software solutions to their specific needs.

- Provide comprehensive tutorials to merchants, ensuring a deep understanding of the system's functionalities.

- Continuously engage with merchants to identify opportunities for enhancing and customizing software to optimize their business processes.

- Proactively detect and troubleshoot system issues, delivering timely feedback and solutions for resolution.

- Fluent in Malay and English (Knowing Chinese is a plus)

- Knowledge of software or hardware is a plus

Office location: Cheras, Kuala Lumpur ( just 5 minutes walk close to MRT Cochrane or MRT Maluri !)

RM 900 – RM 1,000 per month

Highlight: Close to MRT and mall, convenient transportation; Nice colleagues and mentor

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