Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive

RM 1,800 - RM 2,100 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Customer Service Executive are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints.

Key Activities/Accountabilities

  • Attend to calls or e-mail from customers for booking of shipment pick-up and any booking related inquiries
  • Enter customers’ shipment booking into the system and ensure accuracy and completeness of all data entry
  • Work with Operations to provide status updates to customers on their shipment inquiries or complaints
  • Work proactively to keep customers updated through phone or e-mail when necessary
  • Follow-up with agents for shipment status updates on a daily basis
  • Follow-up on all local outstanding undelivered consignments (Undel) and arrange for redelivery with the consignee
  • Prepare KPI report for submission to customers as and when required
  • Work with other functions to improve customer experience
  • All other related tasks as assigned by the company from time to time

Preferred Qualifications, Experience and Skills :

  • Diploma/Degree holder in any field
  • 1-2 years’ experience in a customer service role in any industry or in a Contact Centre

Working Location:

Lot 8, Jalan Sungai Kayu Ara 32/38, Section 32 Berjaya Industrial Park, 40460 Shah Alam, Selangor

To be part of our team, kindly send in your job application via Indeed or email.

Job Type: Full-time

Pay: RM1,800.00 - RM2,100.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Overtime pay
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