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Position : IT Helpdesk
Basic Salary : RM 2,800 – RM 3,400
Location : PJ Trade
Working Day : Mon – Fri
Working Hours : 9am – 6pm
Job Scope
· You will be interacting with customers, responding to their needs.
· Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
· You will follow up and make scheduled call backs to customers where necessary.
Job Qualifications:
· Min 1 years in IT Helpdesk
· Proficient in spreadsheets and word processing
· Extensive experience with Microsoft Windows
· Experience with networks in professional environment
· Familiarity with other operating systems preferred (Linux, MAC OS)
· Experience with administration of Servers (Windows or Mac)
· Troubleshooting hardware and software issues
· Fresh graduate are encouraged to apply
Job Types: Full-time, Fresh graduate
Pay: RM2,800.00 - RM3,400.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus