SUPERVISOR TRAINEE – RETAIL, BUSINESS ADMIN & OPERATION CONTROLS

Main Responsibilities:

Assist Senior Supervisor, Site Manager and Retailer on day-to-day operations of the Station, which covers but is not limited to:

• Supervising and monitoring a team of cashiers, forecourt heroes and merchandisers as part of the station operations
• Ensuring the strict adherence to Shell standards on Health, Safety, Security and Environment (HSSE) policies
• Conducting daily routine administrative works such as bookkeeping, preparation of documents required for payroll processing, etc.
• Working with the office admin team to prepare monthly reports and reconciliation according to the deadlines determined by the management
• Monitoring sales performance for fuels, non-fuel retailing, lubricants, food preparation on site (Deli2go), etc.
• Conducting toolboxes and providing soft coaching to the operations team
• Providing good customer service when working on the floor
• Ensuring full compliance on all Shell SOPs and policies, which include: TMSR (Territory Manager Site Review), GEA (Guest Essentials Assessment), RFC Checklist (Ready for Customer Checklist), SCRA Audit (Shell Convenience Retail Award), etc.
• Strictly following company internal policies, standard operating procedures and work process flow and other executions of operation requirements specified by the Management from time to time

Job Types: Full-time, Permanent, Internship
Contract length: 6 months

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

• Cell phone reimbursement
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Tips

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• We are ONLY looking for candidates who are SERIOUSLY committed towards developing a stable long-term career with a company. This is valid for both Full-Time applicants AND Intern applicants. At the very minimum, we expect the candidate to want to work with us for at least 2.5-3 years. This 2.5-3 year period does not include the 6-month Internship period, if you are an Intern applicant.

The expectation to commit to this time period is due to the amount of resources required to train the new employees, especially if he/she is new to the petrol station industry.

If this sounds like you, proceed to apply with us.
PLEASE THINK CAREFULLY AND CONSIDER ALL SITUATIONS - PERSONAL AND PROFESSIONAL - BEFORE PROCEEDING WITH APPLICATION PROCESS.