General Manager

Position: General Manager

The General Manager will be responsible for overseeing all day-to-day operational activities of the Firm and executing the Firm's strategic goals and priorities. This role requires a proactive business leader who will collaborate with the Managing Partner, Partners and Managers to ensure the Firm operates efficiently and effectively, in line with the Firm's vision and values.

• Day-to-Day Operations
• Operational Management: Manage the key operations and functions of the Firm to maintain a seamless and productive work environment.
• Business Services Oversight: Ensure the effective functioning of all Business Services, including Administration, Business Development & Marketing, Finance, Knowledge Management, Human Resources, Information Technology, and Risk Management.
• Leadership & Team Development: Provide strong leadership to Business Services Managers and staff, including coaching, motivation, performance management, and conflict resolution.
• Process Improvement: Evaluate the Firm’s operational functions from Department Heads through to infrastructure, recommending and implementing programs to improve service quality and operational efficiency.
• Financial Management: Oversee the preparation and tracking of capital, income, and expense budgets, and implement financial controls to ensure resources are used effectively.
• Office Management: Manage all leasing activities, including space planning, office renovations, relocations and hybrid working arrangements. Oversee office contracts, procurement processes, independent contractors, maintenance and service contracts, and equipment leasing.

• Trusted Business Partner

• Strategic Planning & Execution: Support the Managing Partner and Executive Committee in creating and implementing the office business plan, aligning operational initiatives with strategic objectives.
• Advisory Role: Act as a trusted advisor to the Managing Partner and Partners, offering insights to guide decision-making and strategic growth.
• Performance & Profitability: Collaborate closely with the Managing Partner and Practice Group Heads to monitor, manage, and drive performance and profitability, ensuring alignment with the Firm’s financial goals.
• Talent Management: Lead strategic recruitment and talent management initiatives to attract, retain, and develop top talent.
• Firm Committees: Support various Firm committees and their Partner leads to advance the Firm’s programs, ensuring they have adequate resources and support to achieve their objectives.
• Meeting Facilitation: Organize and facilitate regular management meetings, including Partner meetings, and Managers meetings, to support alignment and decision-making across the Firm.

Job Types: Full-time, Permanent

Schedule:

• Fixed shift
• Monday to Friday