Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Voice & Imaging Support Engineer

RM 8,000 - RM 12,000 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Position : Voice & Imaging Support Engineer

Tenure : Permanent

Working Location: Kuala Lumpur

Working Hour: Standard
Salary : RM 8,000 - RM 12,000 per month

Responsibilities:

  • ·Provide proactive, timely, effective, and efficient support within the Bank System support team.
  • Offer Level 2 support for user queries, production issues, and incidents, including event, incident, and problem management.
  • Investigate and address production issues in line with severity SLAs.
  • Log incident tickets for production issues and user queries, and ensure timely response.
  • ·Follow up on defect resolutions and meet incident closure KPIs.
  • Ensure system availability in accordance with agreed SLAs.
  • Verify the successful completion of daily end-of-day execution for supported applications.
  • Perform annual Disaster Recovery (DR) exercises for supported applications.
  • Support System Engineers during server-level patches and upgrades as needed.
  • Maintain proper documentation for each production release, including incident and task logs.
  • Resolve production incidents under strict time constraints, leveraging tools such as Java snippets, Unix shell scripts, or DB scripts.
  • Identify potential risks in the production environment and proactively flag them to the development team or users.
  • Demonstrate professionalism, attention to detail, and excellent communication and presentation skills.

Requirements:

  • 5-7 years of hands-on application support experience in the banking industry.
  • Independent, proactive, and self-starting with strong interpersonal and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work in a fast-paced, team-oriented environment.
  • ·Availability and willingness to work on a 24x7 on-call support roster.
  • Familiarity or experience with technical platforms and programming languages such as SQL, MS Windows, Unix/Linux, Oracle, MS SQL Server, Java, Control-M, and scripting.
  • Knowledge of Avaya Unified Communication systems application support is a plus.
  • Understanding of ITIL 4 methodology.

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM12,000.00 per month

Schedule:

  • Monday to Friday
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