Boutique Manager

Job description

Responsibilities

Profit Management

• Establish Sales Target for each financial year and assist in the planning of Annual Budgets
• Provide the Management with timely, accurate and regular sales reports
• Ensure that the general costs of the retail operations are minimized

Operational

• Establish a consistent standard of customer service across all outlets
• Lead store teams to achieve sales targets by developing the appropriate training programs and sales incentive scheme
• Evaluate the sales and customer service skills of staff regularly; provide directions for skills improvement where necessary
• Monitor the established standard of store presentation. Ensure window displays are changed regularly and new stocks introduced in a timely manner.

Inventory Management

• Establish in-store procedures to account for stocks; prevent pilferage and eliminate inventory shrinkage.
• Adopt stringent measures to ensure physical stock level tally with records
• Coordinate all inventory planning and actual stock take on company demand basis
• Liaise with merchandising team on requirements and provide feedback on customers’ buying patterns and trends.

Staff Management

• Oversee the Annual Appraisal exercise and provide counselling where necessary
• Manage Payroll and address issues for both PT and FT
• Setting of Work Schedule on a weekly and monthly basis
• Liaise closely with HR on employment policies to ensure consistency

Benefits

• · Medical coverage
• Group H&S
• Group PA
• Staff purchase discount for all fashion, lifestyle and timepiece brands

Must-Haves

• Diploma/Degree in Retail Management or the equivalent
• Minimum 6 years of experience in the retail industry with 2 to 3 years heading operations for Contemporary Designer Brand(s)
• Strong leadership abilities with in-depth knowledge of operational fundamentals
• Possesses own transport

Job Types: Full-time, Permanent

Benefits:

• Professional development

Schedule:

• Monday to Friday

Experience:

• Retail management: 2 years (Required)

Language:

• English (Required)

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift

Supplemental Pay:

• Commission pay
• Overtime pay

Expected Start Date: 12/02/2024