IT Outbound Market Representative | MNC

Full Time, onsite
PERSOLKELLY Malaysia
Kuala Lumpur, Malaysia

RM 7,000 - RM 12,000 / month

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Position: IT Outbound Market Representative

Industry: IT Software

Working Location: Suite 17.01 The Gardens South Tower Mid Valley City 59200 WP KL

Working Duration: 12 months contract with PERSOLKELLY (Renewable based on performance)

Working Mode: Hybrid (2 days' work from office, 3 days’ work from home)

Working Hours: Monday – Friday; Normal Hours

Salary: Basic up to RM5,000 - 12,000 (Based on experience + skills) with statutory contribution + leave entitlement + medical coverage

Market Development Representative

Telecallers have to initiate a telephonic connection with existing and potential clients to generate sales. They are ideally excellent at verbal communication and passionate about customer prospecting.

Generates prospective customers through cold calling and qualifies leads. Qualified leads are typically directed to the field and/or inside sales team for close.

Job Description

We are looking for an enthusiastic Junior Market Development Representative to generate sales pipelines either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to have interest in subscribing to the solutions or services. A successful telemarketer must be resilient and customer centric. You must be able to understand the customer’s requirements in a short time and present possible solutions that meet their needs. The ideal candidate will also be attentive, confident, friendly and concise. The goal is to promote business growth by expanding the company’s clientele.

Primary Job Responsibilities

Cold call people using a given set of profile lists to uncover interest in our solutions.
Use scripts to provide information about product’s features, use case, etc. and present their benefits.
Ask pertinent questions to understand the customer’s requirements
Show value of the solutions in addressing customer’s needs
Record the customer’s personal information accurately in a computer system
Outline customer conversation and record useful information

Required Skills

1-5 years’ experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and objection handling skills
Proficient in English
Skilled in building good rapport over the phone.
Persistent and results-oriented
Patient and able to handle customer rejection
High school diploma; BSc/Ba is a plus

Serious applicants may send your resume to [email protected]

Only qualified candidates will be contacted for interview.

We thank you for your application.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Malaysia and its affiliates collecting, using, and disclosing your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.my/policies/. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

LinkedIn: https://www.linkedin.com/company/persolkelly/
Facebook: https://www.facebook.com/persolkellymy

Job Type: Contract
Contract length: 12 months

Pay: RM7,000.00 - RM12,000.00 per month

Benefits: