R
Customer Service Officer - 5 day rotational shift (TRX)
RM 2,200 - RM 3,000 / Per Mon
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Working days: 5 days/week
Working Shift:
- 9.00 am - 6.30 pm
- 11.30 am - 9.00 pm
Location: KL
Working benefits:
- LRT/MRT accessible office location.
- No midnight shifts.
- Allowance provided (KPI incentive and attendance allowance).
- Career progression.
Job Description:
- Handle live chat, emails, and inbound/outbound calls.
- Respond to customers' questions immediately, accurately, and professionally.
- Resolve customer complaints effectively and follow-up to ensure resolution.
- Update CRM systems and databases.
Requirements:
- Malaysian citizen.
- Minimum SPM holder.
- Able to commit rotational shifts.
- Fluent in English and Bahasa Malaysia.
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Job Type: Full-time
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Early shift
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Attendance bonus
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