Outlet Manager - Semenyih

- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service. - Ensure the restaurant is fully prepared, stocked, and ready for service. - Provide prompt and friendly customer service, maintaining high standards of food and beverage quality. - Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations. - Address and resolve customer complaints in a professional and efficient manner. - Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and customer-friendly environment. - Monitor team attendance, conduct staff training, and ensure compliance with company policies. - Analyze sales data, maximize sales opportunities, and achieve targets. - Prepare and submit daily reports on staff, sales, inventory, and any operational issues. - Perform end-of-day procedures and other tasks assigned by management.