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Senior Devops Engineer

RM 13,000 - RM 15,999 / Per Mon

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Responsibilities As a Senior DevOps Engineer, you will be working in the policy and claims administration space with business-critical Guidewire platform. You will have the following responsibilities: • To ensure apply best practice for the ways we operate our Guidewire solution, by following principles for Devops, CI/CD, Collaboration, Continuous Improvement, Automated Testing and Feedback Loops. • That the solution is scalable and grows with us as we put more and more modules and features into operations. • That we have automated and high quality monitoring in place, and that this is enhanced along with the implementation project, so we stay on top of our KPI’s as the solution grows. • That we apply proper principles to the solution for Incident, Problem and Change management. You will liaise with internal and external stakeholders and have a significant impact on how we design and apply operations principles. • A large part of your job will be hands-on, implementing and quality-assuring methods to ensure a high operational quality (availability, scalability and predictability of go-lives). • The right applicant is a senior person who is comfortable dealing with people from all levels of the organization. Responsibilities breakdown: • 60-70% of their time with hands-on with system operations and management, troubleshooting ongoing incidents, performance tuning, problem management etc. • 20% would be planning upcoming events such as new feature go-lives, core software upgrades/patches, security reviews, compliance reporting/updates. • 10% would be collaboration with stakeholders such as department managers, operations teams for other core systems. Qualifications • A person with extensive experience with DevOps, from a mid- or large organization. Possibly a developer who has performed the transition to a DevOps role and now feels ready to take responsibility for our Guidewire platform. • You have good understanding of Java programming. • Experience operating and supporting Guidewire or other standard systems. • Knowledge with automated testing as a means to ensure fast and stable deployments and as a means to ensure systems stability. • The key to the role is a person who has BOTH experience with the hands-on side of system operations, someone who can troubleshoot a system that is down, not performing or having other issues AND who at the same time has a good sense of how software development works • Someone who can understand system performance issues and provide solutions to fix it • Good experience with Jenkins and Azure Repository/Github • A person who covers classic operations areas such as Disaster Recovery, Risk Management and ITIL • Senior enough to understand that compliance, security and overarching principles such as Disaster Recovery, Risk Management, Continuous Improvement (as per ITIL standards) Problem Management etc. are essential for KPI adherence how the two worlds can be bridged in the DevOps role. Education B.S. or higher degree in Computer Science, Engineering,or another technical field. Travelling Travel to Denmark for induction and subsequence travels depend on project requirement but is likely