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E-comm Fulfillment Supervisor / Manager

RM 6,000 - RM 10,000 / Per Mon


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  • Supervise and schedule warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions
  • Manage the entire warehouse operations from shipment receipts to order management, picking, and Inventory management to order fulfillment.
  • To ensure the orders received are dispatched accurately and within specified timelines.
  • Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.
  • Define SLA's in consultation with the management and make efforts to control and maintain them.
  • Oversee warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy
  • Manage stock Receiving, Put away, Picking, Packing & Dispatch operations
  • Develop key performance indicators to measure the effectiveness of the warehouse operations
  • Keeping stock control systems up to date and making sure inventories are accurate at all times
  • Conduct quality check and ensure all items meet with the quality criteria.
  • Processing purchase orders fulfilment and dispatching.
  • Monitoring in-transit as well as outside main storage location inventory
  • Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.
  • Provides oversight and conducts (when necessary) physical inventories and cycle counts.
  • Collaborates with and supports warehouses with variance investigation.
  • Planning & controlling Inventory from Raw material stage to the Finish Goods.
  • Achieve operational efficiency by proper resource allocation and maintenance and up-gradation of resources from time to time
  • Ensure optimum capacity utilization of warehouse by designing best-fit layouts of a warehouse, goods/material placement, inventory movement and maintenance of the warehouse
  • Process attendance & salaries for the warehouse staff on a timely basis
  • People Development through regular feedbacks, coaching & mentoring, identifying and facilitating training needs
  • Ensure safe, clean and healthy working environment in compliance to statutory requirements and company policies
  • Minimum 3-5 years of experience in warehouse/inventory management
  • Able to speak in English, Bahasa Malaysia and Mandarin
  • Strong organizational skills and ability to recognize and react to critical business priorities among multiple tasks and prioritize accordingly.
  • Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.
  • Ability to write routine reports and correspondence.
  • Experience in setting up an inventory management system
  • Demonstrated integrity and ethical standards
  • Manages time effectively and adapts quickly to changing priorities
  • Team player who works productively with wide range of people
  • Knowledge of logistics, including carriers, shipping policies and procedures
  • Better Career Opportunities
  • Bonus& Increment
  • Allowances