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Customer Support Engineer

RM 8,000 - RM 9,999 / Per Mon

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1. Serves as a Technical Assistance Centre engineer 2. Acts as the main technical liaison between the engineering team, customers, and vendors, organizing meetings and presentations to offer technical insights on the assigned product line. Responsible for analyzing network performance, troubleshooting complex network issues, and optimizing network architecture. 3. Collaborates directly with the project delivery team and customers to provide technical solutions in line with Service Level Agreements (SLAs). 4. Responsible for international project assignments and travel might be required.