Operations Manager (Digital Media)

We are a growing Digital Media Publishing company in Malaysia and we are looking a dynamic operations manager to help us scale our operations to new heights! In just 3 years we grew from a team of 3 to 18. We have the ambitious dream to be a globally recognized brand in the Food and Travel Publishing Media Brand.

If you have experience working with a young progressive team, and you have the desire to work with a team of young energetic Malaysians who dares to dream big, join us!

Job Description:

Collaborate with the CEO to formulate annual short and long-term goals and objectives. Develop and implement policies and procedures to enhance operational efficiency and effectiveness.

Operations

-Manage and oversee daily operations -Prepare and manage operational budgets, track expenses, and optimize resource allocation -Manage, oversee and problem solve -Develop and implement effective operational strategies to enhance productivity and efficiency. -Collaborate with cross-functional teams to ensure seamless coordination across departments. -Analyze data to make informed decisions and recommendations for process improvement. -Streamline processes to reduce costs and increase profitability. -Ensure compliance with industry regulations and company policies. -Assist in building middle management team -Recruits, trains, and inspires all department managers encompassing administrative, sales, parts, collision, and service departments. -Conduct formal performance evaluations of department managers regularly. -Cultivate and maintain strong relationships with key partners. -Establishes and evaluates monthly and annual goals and objectives, ensuring alignment with actual performance. -Prepare and manage the budget, P&L, and financial forecasting. -Performs additional assigned tasks as needed.

People

-Cultivate the company culture according to the company core values and encourage continuous improvement and innovation within the team -Oversee the hiring processes and talent recruitment and retention -Monitor team performance, schedule and lead team kpi & people analyzer meetings -Make sure all departments are assigned the correct KPIs that enables the company to achieve the company goal and vision -Plan and implement Manpower management -Assist in creating Training, SOP, process, checklist for the team across departments -making sure SOP is being carried out, performance of the page and team can keep improving

Tech

-Manage and solve tech issues faced by the team and source for the right people to solve those issues.

Business Development

-Identify new business opportunities and develop strategies to expand market share. -Lead negotiations for major contracts and partnerships to support business growth