Customer Service Executive - Mandarin (5 Working Days)
RM 2,800 - RM 3,300 / Per Mon
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- Customer Support:Handle inbound and outbound calls, emails, or live chat to assist customers with questions or concerns. Answer inquiries about cable packages, internet plans, and promotional offers.
- Account Management: Update customer information and ensure the accuracy of account details.
- Technical Troubleshooting: Help customers reset or configure cable boxes, modems, and routers.
- Candidate must possess at least SPM.
- Required language(s): Mandarin, English. (Must be able to speak MANDARIN to ensure smooth communication with end-user support.
- Need to be a fast learner as we are a fast-paced company.
- Great attention to details and excellent problem-solving skill.
- Fresh Graduates are encouraged to apply.
- Willing work in Rotational Shift (No Midnight Shift).
- Required language(s): Mandarin, English. (Must be able to speak MANDARIN to ensure smooth communication with end-user support.
- EPF/SOSCO
- Provided training.
- Provided commission
- Near to LRT Sration.
- Annual leave & Medical leave
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