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Technical Customer Support (Mandarin)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 2,500 - RM 3,100 / Per Mon


Original
Simplified
  • To handle inbound calls from customer regarding Starhub tech products
  • To provide accurate information and solve issue for customer
  • Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage
  • Maintain records of telephonic interactions

Role: Customer Service Executive (Mandarin)

Project : Starhub Technical, IT's a Singapore telco company.

Job Type - 2 years contract based

Working Hour

  • 7am to 3am (rotational shift)
  • 5 working days
  • 2 off days

Location : Ara Damansara

Salary package

  • Basic RM 3100
  • KPI allowance RM 500
  • Night shift allowance RM 400 (Prorated on no. Of scheduled night shift worked)
  • Commission/ allowances
  • EPF & Socso
  • Annual Leave
  • Medical Leave
  • Rest & relax area
  • Quarterly staff recognition and appreciation
  • 5 minutes walking distance from public transport
  • OT
  • Shuttle facilities available