Customer Service 中文客服 / Iskandar Puteri (Entry level - Fresh grads)
RM 2,600 - RM 3,200 / month
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Job Responsibilities:
- Attending to customer questions and concerns, providing accurate information and technical support (Fin-tech solutions).
- Ensure backend IT systems function smoothly by addressing and troubleshooting technical issues.
- Collaborating with various teams and stakeholders, ensuring smooth communication and coordination of tasks.
- Compile and prepare detailed reports for management, including performance analysis and data insights.
- Maintain accurate documentation of all backend operations, system processes, and troubleshooting efforts.
- Maintain and organize databases to ensure efficient processing of business data.
Job Requirements:
- Possess at least a diploma in an IT-related field.
- Familiarity with programming knowledge is required.
- Preferably 1-2 years of experience in a related field; fresh grads are also welcome.
- Proficient in both Mandarin and English.
CR
Job Type: Full-time
Pay: RM2,600.00 - RM3,200.00 per month
Application Question(s):
- Are you familiar with programming? Please list the programming languages and concepts you're familiar with.
- What is your expected salary?
- When can you start / notice period?
Experience:
- Technical customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Similar Jobs