Customer Support

RM 2,500 - RM 5,000 / Per Mon

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Key Responsibilities:

Provide service and guidance to customers.
Answering customer’s queries in any communication channel and provide the best solution to customers.
Update sales statement in the sales tracking system.
Ensure that all clients receive their financial statements on time.
Following up on previous customers for potential sales.
Meets or exceeds quarterly sales goals.
Develops a strong relationship with customers and generates trust with an open and interactive communication.

Requirements :

Proficiency in relevant computer applications Comfortable with math and calculations.
Excellent communication and interpersonal skills.
A strong desire to be involved in sales.
A personality that is not afraid of challenges.
Learns about new [products or services] quickly.
Cool-tempered and able to handle rejection & good negotiation skills.
Willingness to learn and research on the market trends.
Able multi-task.
Able to adapt to interacting with any client and have good understanding skills to validate the data and troubleshoot.
Good problem-solving skill.

Benefits: