E-Commerce Manager

• Supervise and schedule warehouse and delivery staff to ensure safe and efficient operation of all warehouse functions
• Manage the entire warehouse operations from shipment receipts to order management, picking, and Inventory management to order fulfillment.
• To ensure the orders received are dispatched accurately and within specified timelines.
• Preparing NDR (Non-Delivery Report) & RTO (Return to Origin) Report.
• Define SLA's in consultation with the management and make efforts to control and maintain them.
• Oversee warehouse operations to exceed expectations for productivity, daily workflow, product availability and accuracy
• Manage stock Receiving, Put away, Picking, Packing & Dispatch operations
• Develop key performance indicators to measure the effectiveness of the warehouse operations
• Keeping stock control systems up to date and making sure inventories are accurate at all times
• Conduct quality check and ensure all items meet with the quality criteria.
• Processing purchase orders fulfilment and dispatching.
• Monitoring in-transit as well as outside main storage location inventory
• Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.
• Provides oversight and conducts (when necessary) physical inventories and cycle counts.
• Collaborates with and supports warehouses with variance investigation.
• Planning & controlling Inventory from Raw material stage to the Finish Goods.
• Achieve operational efficiency by proper resource allocation and maintenance and up-gradation of resources from time to time
• Ensure optimum capacity utilization of warehouse by designing best-fit layouts of a warehouse, goods/material placement, inventory movement and maintenance of the warehouse
• Process attendance & salaries for the warehouse staff on a timely basis
• People Development through regular feedbacks, coaching & mentoring, identifying and facilitating training needs
• Ensure safe, clean and healthy working environment in compliance to statutory requirements and company policies

REQUIREMENTS

• Minimum 3-5 years of experience in warehouse/inventory management
• Able to speak in English, Bahasa Malaysia and Mandarin
• Strong organizational skills and ability to recognize and react to critical business priorities among multiple tasks and prioritize accordingly.
• Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.
• Ability to write routine reports and correspondence.
• Experience in setting up an inventory management system
• Demonstrated integrity and ethical standards
• Manages time effectively and adapts quickly to changing priorities
• Team player who works productively with wide range of people
• Knowledge of logistics, including carriers, shipping policies and procedures

Job Type: Full-time

Pay: RM6,000.00 - RM10,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus