Sales Coordinator

• Sales Support:
• Provide administrative support to the sales team, including managing schedules, preparing sales presentations, and handling client communications.
• Assist with the preparation of sales proposals, contracts, and quotes based on client requirements.
• Manage and update customer accounts, ensuring accurate records in the CRM system.
• Coordinate with the marketing team to align sales materials, collateral, and campaigns.
• Order Processing & Documentation:
• Process incoming sales orders and ensure timely delivery of products/services.
• Maintain accurate records of sales orders, inventory, and customer information.
• Work with the finance department to ensure proper billing and invoicing for completed sales.
• Customer Service & Relationship Management:
• Act as a liaison between the sales team and clients, ensuring effective communication throughout the sales process.
• Respond to customer inquiries regarding products, services, and order status in a professional and timely manner.
• Assist in resolving any customer issues or complaints, ensuring client satisfaction.
• Sales Reporting & Data Management:
• Prepare regular sales reports, tracking key performance metrics such as sales volume, conversion rates, and pipeline progress.
• Analyze sales data and identify trends to help inform future sales strategies and decisions.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Coordination & Communication:
• Coordinate internal meetings and sales-related activities, ensuring all deadlines and targets are met.
• Liaise with other departments (e.g., marketing, operations, and logistics) to ensure seamless execution of sales plans.
• Prepare and distribute sales materials, promotional content, and product updates to the sales team.
• Sales Event Coordination:
• Assist in organizing sales events, trade shows, and client meetings.
• Help with logistics, such as venue arrangements, attendee coordination, and preparation of promotional materials for events.
• Sales Training & Development:
• Support the sales team with training materials and ensure the team is updated on new products, services, and policies.
• Provide general assistance to new or junior sales staff, offering guidance on processes, tools, and sales techniques.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Weekend jobs

Supplemental Pay:

• Performance bonus