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• Establishing the technical needs of the customer and suggesting appropriate products. • Explaining complex technical information to customers in a way that is easily understandable. • Following up with customers and resolving any issues that may arise. • Keeping customers informed about new technological products. • Compiling proposals and reports related to technical products. • Ensuring that sales targets are consistently met. • Reporting to management about sales made. • Updating records of customer communications and contact information. • liaising with existing clients • preparing tenders, proposals and quotations • providing pre-sales and post-sales support • negotiating contracts, terms and conditions • reviewing cost and sales performance • writing reports and sales literature • supporting other members of the sales team by training them in the uses of products/services • attending trade exhibitions, conferences and meetings
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