MUREX DEVELOPER L1-L2

Position: Murex Developer Job Highlights: As a Murex Developer for L1 Support, you will be the first point of contact for resolving basic technical issues and providing support for Murex applications. Your role involves monitoring system performance, troubleshooting issues, and ensuring smooth operation of the Murex platform. Responsibilities: Monitor Murex systems and applications to ensure optimal performance. Respond to and resolve basic technical issues and user queries. Perform routine system checks and maintenance tasks. Escalate complex issues to L2 support when necessary. Document incidents, solutions, and best practices. Assist in user training and onboarding processes. Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field. Basic understanding of Murex platform and financial markets. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work in a fast-paced environment. Murex Developer - L2 Support Job Description: As a Murex Developer for L2 Support, you will handle more complex technical issues and provide in-depth support for Murex applications. Your role involves collaborating with L1 support, performing detailed troubleshooting, and implementing solutions to enhance system performance. Responsibilities: Investigate and resolve complex technical issues related to Murex applications. Collaborate with L1 support to provide guidance and expertise. Perform detailed system analysis and troubleshooting. Implement and test solutions to improve system performance and reliability. Maintain and update technical documentation. Provide training and support to L1 support staff.