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Customer Service - German

  • Full Time, onsite
  • Agensi Pekerjaan Language Talent Solutions Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 8,300 - RM 9,000 / Per Mon

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Position: Customer Service - German
Location: Cyberjaya, Malaysia
Working hours: 24/7 rotational shift
Salary: RM8,300 to RM9,000

Requirements:
- Fluent German speaker; C1 and above ONLY
- Good English, B2 level at least
- Customer service experience
- Available to start immediately
- Spouse visa or Permanent resident in Malaysia

Responsibilities:
1. Respond promptly to incoming calls, emails, and chats.
2. Identify and address customer needs, researching and providing solutions.
3. Go the extra mile to build sustainable customer relationships.
4. Ensure customer privacy and protect sensitive information.
5. Meet personal and team targets, both qualitatively and quantitatively.
6. Handle inquiries efficiently, from simple to complex, within specified time frames.

Job Types: Full-time, Permanent

Pay: RM8,300.00 - RM9,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Do you have customer service experience?
  • What is your German level proficiency? (e.g. C1 and above)

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • German (Required)

Expected Start Date: 11/20/2024