Service Ambassador
AEON Credit Service (M) Berhad is a Public Listed Company providing a range of financial services to consumers for over 17 years. We are a leader in consumer financing for electrical appliances, household items, motorcycles, credit cards and insurance business. The holding company AEON Credit Service Co. Ltd., is listed on the main board of the Tokyo Stock Exchange. As part of our expansion programmed, we are on the look out for unique individuals to join us. Successful candidates can expect an attractive and competitive remuneration package based on qualifications and experience together with other benefits alongside with career advancement opportunities which shall commensurate with efforts and contributions.
Below is a glimpse of what you will do
- Main purpose of Service Ambassador is to relief to the Branch Manager, assumes responsibilities related to both operational and customer service aspects within the branch.
- Promote company products to customer to achieve target set by Company.
- Maintain and deliver excellent quality of customer service to internal and external customer.
- To ensure efficient and productive counter service operations.
- Fully adhere to operation requirement for branch operations.
- To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers.
- To ensure confidentiality, integrity & availability of all AEON's information assets are protected.
- To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines to immediate superior.
- To ensure efficient and productive counter service operations
- Strong interpersonal and communication skill
- Supervising and monitoring skill
- Passionate and self-driven.
- Minimum SPM with 5 years of Hospitality experience (Airlines & Hotel).
- Working experience in Sales & Service will be an added advantages.
- Good in selling, negotiation and promotion skills.
- Have own transportation.
- Applicants should be Malaysian citizens or hold relevant residence status.
- Able to work on shift, public holiday and on weekends.
- Willing to travel and work independently under pressure.
- EPF
- SOCSO
- Medical
- Annual Leave
- Dental
- Parking