Retail Store Manager

RM 6,000 - RM 7,000 / month

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Overview

Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.
Drive sales by actively engaging with customers, understanding their needs, and providing personalized product recommendations and assistance.
Monitor sales performance and implement strategies to optimize sales opportunities and meet or exceed targets.
Oversee all aspects of boutique operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
Develop and implement action plans based on analysis findings to optimize sales performance, improve operational efficiency, and enhance customer satisfaction.
Proven experience in retail management, preferably at least within the mid-tier luxury retail industry
Strong leadership and interpersonal skills with the ability to inspire and motivate a team.

Requirements

Proven experience as a Store Manager or in a similar role.
Strong leadership and team management skills.
Excellent customer service skills.
Ability to analyze sales data and make data-driven decisions.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Ability to work under pressure and handle challenging situations.
Knowledge of retail management best practices.
Familiarity with inventory management and stock control.
Proficiency in using retail management software.
Strong problem-solving skills.
Ability to develop and implement business plans.
Knowledge of health and safety regulations.
Experience in budget management and financial planning.
Ability to train and develop staff.
Strong attention to detail.
Flexibility to work weekends, holidays, and extended hours.
Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
Strong understanding of visual merchandising principles.
Ability to stay updated on industry trends and competitor activities.