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Customer Service

RM 1,600 - RM 4,500 / month

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Company Description

Farmedy is a brand focused on developing a range of health food and remedies using the goodness of plants. The company believes in the power of great nutrients to support good health through innovative and authentic products.

Role Description

This is a full-time on-site role for a Customer Service Representative at Farmedy Sdn Bhd in Kepong, Kuala Lumpur. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service expertise
  • Experience in enhancing Customer Experience
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution abilities
  • Ability to work well in a team environment
  • Strong organizational and time management skills
  • Knowledge of health food or natural remedies is a plus
  • Minimum of a high school diploma or equivalent

Job Types: Full-time, Fresh graduate

Pay: RM1,600.00 - RM4,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Application Question(s):

  • Last draw/expecting salary?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)

Willingness to travel:

  • 75% (Preferred)