e-Commerce Product Marketing Assistant

Job Overview

We are seeking a detail-oriented and proactive Product Marketing Assistant to join our E-commerce team. This role is vital in coordinating product listings, ensuring that all product information is accurately uploaded across multiple platforms, and supporting our marketing and sales teams. The ideal candidate will have experience with ERP systems, platform seller centres, and a strong understanding of e-commerce best practices.

Key Responsibilities:

• Coordinate product listing activities with the Merchandise/Material Control department.
• Upload product listings to all sales platforms via the company’s ERP systems and Marketplace Seller Centres.
• Prepare product names, descriptions, and other content in line with brand and platform guidelines.
• Support the sales and marketing team by ensuring the completion of product description pages, including lifestyle images, videos, measurements, and unique selling points (USPs).
• Collaborate with the marketing department to organize photography and video shoots, ensuring merchandise is well-managed and in optimal condition.
• Assist in the launch of new products across various sales channels.
• Troubleshoot and resolve any issues related to product listings.
• Maintain a product listing tracker to monitor and report on listed vs unlisted stocks across all platforms.
• Assist with inventory management and stock counting activities to ensure alignment with budget and stock levels.
• Handle additional ad-hoc tasks as required by management.

Required Skills and Qualifications:

• Proficiency with ERP systems and platform seller centres (e.g. ensuring synchronization status across multiple systems, troubleshooting system issues).
• Strong Microsoft Excel skills, with an understanding of formulas such as Vlookup.
• Familiarity with handling SKU-level complications (parent and child SKUs with multi-level variations such as size, color, and weight).
• Fluent in English and Bahasa Malaysia; proficiency in Mandarin is a plus.
• Detail-oriented with excellent attention to accuracy (e.g. catching spelling mistakes).
• Strong analytical thinking and problem-solving abilities.
• Basic understanding of sales, marketing, and e-commerce concepts.
• Knowledge of SEO is an added advantage.

Competencies:

• Preferably with a Diploma qualification or equivalent experience.
• Self-driven, team-oriented, and dedicated with a high sense of integrity.
• Excellent communication and interpersonal skills.
• Positive attitude, hardworking, and willing to share responsibilities with a collaborative mindset.
• Strong analytical, planning, and time management skills.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,300.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Overtime pay
• Performance bonus

Experience:

• managing e-commerce back-end system: 1 year (Required)

Expected Start Date: 12/02/2024