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E-Commerce Operations Executive

RM 2,500 - RM 6,000 / Per Mon


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  • E-commerce Operations Management: Oversee the daily operations of the company’s products, services, or business. Manage product listings, ensure smooth platform activities, and monitor all processes.
  • Content Co-creation: Participate in short video production, live streaming operations, and other online sales-related tasks. Co-create content and develop creative ideas.
  • Data Analysis & Reporting: Regularly collect, analyze, and report on operational data, including sales data, user behavior data, and traffic data. Identify problems and propose improvements to enhance business efficiency and performance.
  • Customer Service & Experience Optimization: Ensure that customer needs are addressed in a timely manner, improve user satisfaction, and drive customer retention.
  • Market & Competitor Analysis: Monitor industry trends and competitor activities, adjust operational strategies accordingly to respond to market changes and maintain the company’s competitiveness.
  • Open to all genders.
  • Proficient in English, Mandarin, and Bahasa Malaysia.
  • Proficient in using computers and office software.
  • Familiar with e-commerce operations and backend management.
  • Knowledge of new media trends and content characteristics.
  • EPF, SOCSO
  • Paid leave
  • Sick leave
  • Opportunities for promotion and salary adjustments.