Events Manager

JOB DESCRIPTION

• Manage the end-to-end planning and development of company events, ensuring alignment with company objectives
• Contribute to the development of the overall events strategy and direction
• Provide insights and recommendations for enhancing the quality and impact of events
• Responsible for planning and execution of the events within the established timelines
• Ensure all logistical aspects of events to guarantee seamless execution
• Troubleshoot and handle all issues that arise during the planning or execution phases
• Oversee on-site operations, identify and address operational challenges in real time
• Research, contact and negotiate with various vendors to ensure cost-effectively
• Ensure the quality and reliability of vendors to enhance overall event experiences
• Achieve sales targets & contribute to budget planning, monitor ongoing expenditures and work towards delivering the best possible ROI for each event
• Collaborate with relevant departments to ensure the successful fulfillment of event deliverables
• Participate in regular meetings to facilitate effective communication and coordination among team members
• Generate comprehensive events reports, including P&L, KPI and actionable insights
• Recruit, train, and organize part-time manpower for events to ensure adequate support for successful execution
• Coordinate with relevant departments to ensure seamless delivery of event objectives
• Support the Project Lead in overseeing the events’ floor plan and making strategic decisions as needed
• Provide leadership, motivation, direction, and support to team members
• Organize work-in-progress (WIP) meetings for each event to ensure effective communication amongst all team members
• Prepare event reports, conducting post-mortem analysis with involved teams
• Use data and feedback to improve future event planning and execution continuously
• Provide leadership, motivation, direction and support to team members
• Develop, improve and implement strategies to enhance the overall customer experience of the events
• Resolve customer complaints promptly, determining root causes, and ensuring timely resolution
• Manage additional tasks and projects as required to contribute to the overall success and innovation of events.

QUALIFICATION, SKILLS AND KNOWLEDGE

• Bachelor’s Degree in Business, Communications or Marketing discipline
• Preferably 5 years of working experience in the event management field
• Excellence proficiency in English (both spoken & written)
• Strong communication, interpersonal and organizational skills
• Able to multi-task and take pride in delivering great results in high-pressure scenarios
• Good team player; possess flexibility to accommodate changes
• Required to travel extensively abroad

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM6,500.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Professional development

Schedule:

• Monday to Friday

Application Question(s):

• What is your expected salary?

Experience:

• Events: 5 years (Preferred)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)