S
Customer Service Representative/Assistant Manager
RM 2,300 - RM 2,500 / month
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- Customer support: Provide information about products or services, answer questions, and help customers with complaints
- Problem resolution: Identify the cause of a problem, select a solution, and follow up to ensure it's resolved
- Customer relations: Build trust with customers through open communication and provide a positive professional image
- Sales: Generate leads, recommend products or services, and meet sales targets
- Account Recorder: Maintain customer accounts, process adjustments, and file documents
- Reporting: Prepare reports based on customer information and trends
- Escalation: When necessary, escalate concerns to the appropriate team
- Digital Marketing: We will teach you how to use digital marketing to respond to Customer Support
Job Type: Full-time
Pay: RM2,300.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
Education:
- Malaysian Special Skills Certificate (Preferred)
Language:
- Mandarin (Preferred)
Expected Start Date: 12/01/2024