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Customer Service Representative/Assistant Manager

RM 2,300 - RM 2,500 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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  • Customer support: Provide information about products or services, answer questions, and help customers with complaints
  • Problem resolution: Identify the cause of a problem, select a solution, and follow up to ensure it's resolved
  • Customer relations: Build trust with customers through open communication and provide a positive professional image
  • Sales: Generate leads, recommend products or services, and meet sales targets
  • Account Recorder: Maintain customer accounts, process adjustments, and file documents
  • Reporting: Prepare reports based on customer information and trends
  • Escalation: When necessary, escalate concerns to the appropriate team
  • Digital Marketing: We will teach you how to use digital marketing to respond to Customer Support

Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Yearly bonus

Education:

  • Malaysian Special Skills Certificate (Preferred)

Language:

  • Mandarin (Preferred)

Expected Start Date: 12/01/2024