Assistant Restaurant Manager (A&W Petaling Jaya Drive-in)

RM 2,600 - RM 2,900 / month

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Position Summary:

Responsible for the daily shift management of the restaurant to meet and maintain A&W operations standards.

Competency:

Operationally sound, highly motivated and committed. To master the ability to manage people and restaurant.

Duties and Responsibilities:

To assist Restaurant General Manager to achieve the set targets in store operations KPI’s.
To lead and manage shifts in achieving CHAMPS standards and company goals.
Ensuring shift is properly staffed and ready to handle business volume.
To maintain effective communication at all times.
To assist in active recruiting plan when necessary.
To deliver great customer service and achieve service targets during the shift.
To handle all customer complaints and resolved it in a timely manner.
To assist Restaurant General Manager on payroll, attendance, administrative and paperwork as and when needed.
To provide coaching to Team Members on their day-to-day operations.
To conduct On Job Training (OJT) or Classroom training to Team Members on regular basis.

Knowledge, Skills and Abilities:

Education Requirements; Degree or Diploma in any discipline
1 year’ experience in F&B or service-related experience.
Good technical or SOP knowledge.
Proven of upholding operations and company standards.
Willing to learn. Responsible and maintain positive attitude with a high level of energy at all times.

Job Type: Full-time

Pay: RM2,600.00 - RM2,900.00 per month

Benefits: