Front Desk Receptionist

Company overview : Kedai Emas Zahir is a jewelry retailer based in Terengganu, Malaysia, specializing in gold and precious metals. The company likely serves a range of customers interested in high-quality gold jewelry for personal use, investments, or special occasions, such as weddings and cultural celebrations. Kedai Emas Zahir is known for its selection of traditional and contemporary gold designs, catering to local preferences and maintaining competitive prices. Currently, we are looking for Front Desk Receptionist to join us! Responsibilities : -Greet and assist visitors, customers, and clients as they arrive, ensuring a friendly and professional first impression. -Handle incoming calls, direct them to appropriate departments, or respond to inquiries professionally and efficiently. -Provide information about products, services, or store policies, and assist customers with jewelry-related questions or concerns. -Assist with administrative tasks such as filing, handling customer paperwork, processing orders, or updating customer records. -Assist the sales team by promoting products, upselling, or supporting sales activities when needed. -Process payments, issue receipts, and assist customers with transactions. Requirements : -Candidate must possess at least a Diploma/ Degree in Offce Management, Business Administration, or any related field. -Strong verbal and written communication skills to interact with customers. -A customer-first attitude, with the ability to handle inquiries, complaints. -Accuracy in handling customer information, appointment scheduling, and administrative tasks. -Proficiency in using office equipment (e.g., computers, printers) and software (e.g., Microsoft Office, booking platforms) for administrative duties. -A neat, professional appearance and a polite, friendly to create a welcoming and positive first impression for visitors. -Able to collaborate effectively within a team setting and work independently. Benefits : -KWSP/PERKESO/EIS -Attendance Allowance -Sales Commissions -Professional Development -Career Growth Opportunities -Team building -Training provided Apply Now! Submit your resume to our email [email protected] or call us at 016-6906386 for more info!