HEAD, STORE OPERATIONS - KUALA KUBU BHARU

To oversee the overall operations of the store. To provide and to execute operational improvement plans so as to increase the profitability of operations. To provide support to other departments and on matters relating to marketing and promotional plans. To attend to customer’s complaints and suggestions. To review and formulate standard operating procedures and Company’s control system, so as to minimize operating costs, to ensure efficient inventory movement and security system of the store. To monitor sales performance of the store and to implement marketing strategies in order to attain sales targets. To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion. To oversee stock control and purchases of office equipment, stationery item and sundry item and to ensure the smooth handling of management documentations and courier services. Responsible and general maintenance of all office furniture & equipment, to administer store general facilities and IT products/ systems. To oversee general administrative affairs and to ensure cleanliness and tidiness of the store. To handle day to day administrative related matters, human resources planning, IT systems and general purchases. To liaise and to follow-up with the various government bodies on license application, legal cum contractual documentations, correspondences, the compliance of government’s requirements and legislations. Responsible for the compliance with set procedures of cash handling by Chief Cashier and Assistant Chief Cashier, including cash handling with cashiers and cash-in-transit (C.I.T.).