Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

DIGITAL CHAT - LIVE SUPPORT

  • Full Time, onsite
  • SRG Asia Pacific Sdn Bhd
  • Kuala Lumpur Kuala Lumpur, Malaysia
RM 3,000 - RM 3,000 / month

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Availability Status

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Join Us at SRG! Why You'll Love It Here:

  • Earn cool performance incentives for hitting targets.
  • Work in a performance-driven environment where your skills shine.
  • Get extensive training and support to rock your role and beyond.
  • Learn from top mentors in the industry.
  • Grow your career in a booming BPO Call Centre Industry.
  • Gain experience in a fast-paced, exciting environment.
  • Improve your communication and negotiation skills every day.
  • Convenient location at KL Sentral, easily accessible by public transport.
  • Enjoy a fun workplace with awesome activities and rewards.
  • Get full medical coverage, EPF contribution, and more!

JOB SUMMARY: As a Customer Care Consultant, you'll chat live with customers, greet them warmly, solve their problems, and handle inquiries.

DUTIES AND RESPONSIBILITIES:

  • Chat professionally with customers via live chat, handling both inbound and outbound tasks.
  • Use Service Requests and Trouble Tickets to escalate complaints or requests.
  • Recommend products and upgrades to customers.
  • Help keep customers who want to downgrade their services.
  • Meet productivity goals while providing top-notch customer service.
  • Take on other tasks as needed by your manager.
  • Hit your individual and team goals (KPIs).

REQUIREMENTS:

  • Degree/Diploma with 6 months to 2 years of experience.
  • Previous customer service experience, especially in a call center, is a plus.
  • Fluent in English, Bahasa Malaysia, Tamil & Mandarin.
  • Positive attitude, detail-oriented, trustworthy, ethical, and focused on your goals.
  • Strong customer service skills: attentive, empathetic, patient, consistent, persuasive, and great at communicating.
  • Comfortable working under pressure and on rotating shifts (9 AM – 12 AM), including weekends and public holidays.
  • Must have your own transportation; immediate availability is preferred.
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