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Customer Service Specialist | Kuala Lumpur | Up to 3K

RM 2,500 - RM 2,999 / Per Mon

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 Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.  Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.  Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.  Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.  Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payments. Necessary skills:  Fresh graduate are welcome to apply.  Experience – customer service experience will be an advantage.  Languages – Fluent in English both spoken and written.  Able to handle high volume of calls. Benefits:  Medical claim  OT – as per statutory