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Retail Senior Sales Assistant (ID: 661516)

  • Full Time, onsite
  • Agensi Pekerjaan PERSOLKELLY Malaysia Sdn Bhd
  • Putrajaya, Malaysia
Salary undisclosed

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Working Days / Hours: 6 days work, shift mode (10.00am - 6.30pm; 1.30pm - 10.00pm)

Working Location: IOI City Mall, FT Putrajaya

Job Responsibilities:

  • Advise and inform customers on usage of products.
  • Able to establish customers' requirements using questioning techniques and listening skills.
  • Able to make good recommendations of products to customers.
  • Advice customers on maintenance and care of products (Leather care).
  • Recommend products based on customers' requirements.
  • Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell).
  • Ensure the team provide excellent customer service experience; to increase the overall service level and performance of the store.
  • Attend to customers with types of after sales services.
  • Ensure appropriate stock inventory management.
  • Close sales to customers' satisfaction.

Requirements:

  • Education: SPM and above.
  • Minimum 1-2 years relevant working experience in store operation. Must be familiar with retail industry.
  • Leadership principles: Be able to act according to the leadership principles and values.
  • Coaching and teambuilding: Have good flair for coaching and teambuilding. A motivating can-do attitude must be applied at all times.
  • Positive attitude: Responsible, passionate and committed. Highly motivated and target orientated.
  • Interpersonal skills: Strong interpersonal skills & communication skills. Possess a hands-on attitude.

Perks & Benefits

  • Commission and bonus
  • Regular team activities
  • Medical insurance
  • Personal leave
  • Personal development opportunities
  • Dental insurance
  • Paid training and development
  • Allowances for continuing education