International Ocean Freight Manager ( Johor or Klang)

Why Join Us? :

1. Great Pay + Great Rewards: Earn 30% more income than the average market salary.
   • Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards.
   • Tell us what is your dream goals, with proven performance you will be realised your goals with financial support by employers.
2. Career & Wealth Growth: Clear career ladder allow multiple promotion even less than 1 year!
   • Experience swift career progression with our structured development program, outperforming manager will be enrolled into top management team incorporating with wealth development programs that come to millions upon retirement benefits.
3. Fast Grow Organization: Join LBL and elevate your career through unparalleled exposure and growth opportunities for 100% within 5 years.

• As we double in size over five years, embark on a journey of professional advancement and personal fulfillment in the logistics industry. Join us for engaging work in handling specialize freight for Dangerous Goods (DG) cargo shipments and contributing to Project Logistics Management. Your role isn't just a manager; it's a chance to shape you becoming future logistics expert. Your impact begins now!
• Manage and control the Freight customer service team to provide quality customer services for freight forwarding services to the internal and external customer that exceeding customer requirements

About Lima Bintang Logistics

Join Lima Bintang Logistics, where high growth and innovation meet a steadfast commitment to employee happiness, growth, and learning. As LBL ambitiously aim to double our achievements every 5 years, we prioritize creating an environment where our team's well-being and development are at the forefront. Dive into mastering trade compliance, bonded warehouses, dangerous goods, and project logistics management, all while being part of a family that values your personal journey and professional evolution. Here, your contributions are vital to our customer-first approach and collective success. Embrace this opportunity to be part of an organization where your happiness and growth are as important as our commitment to excellence. Welcome to LBL, where together, we grow, learn, and thrive.

Join Us - Where Freight Excellence Meets Outstanding Service!

Job Description: As an International Ocean Freight Manager, you shall responsible to develop and grow entire LBL freight team revenue to exceed yearly freight revenue target. Leading, manage and control LBL Freight customer service performance to exceed customer expectations. Develop overseas and domestics network business partners to achieve sustainable growth of LBL freight services as per budget.

Key Responsibilities:

• Freight Customer Service Excellence:
  • Manage and control the Freight customer service team to provide quality customer services for freight forwarding services to the internal and external customer that exceeding customer requirements
• Competitive Freight Rate and Sourcing:
  • Develop and provide fast and competitive sea/air freight services including rates to LBL customers in fulfilling the customer requirements for their utmost satisfaction.
  • Establish effective engagement with major liner, NVOCC and overseas network agency for international services.
  • Experience with leadership, coaching, mentoring, and providing constructive feedback to freight team members to enhance overall performance. Work and drive freight team under pressure and sustaining demanding work environments with positive mindset. High attribute in urgency for meeting task deadline.
• Revenue and GP Performance:
  • To exceed freight department yearly revenue and gross profit budget via growing strong customer relationship.
  • Accountable for on time closing freight job invoices and costing in ensuring the profitability and sustainability of the business.

Requirements:

1. Education and Experience:
   • Diploma or Degree in Logistics/Transportation/CILT/Business Admin/Supply Chain Management or equivalent
   • Minimum 5 years of customer service, ocean pricing service experience in freight forwarding. Receive high acknowledgement and complement from customers and employers on job commitments.
2. Communication & Freight business winning skills:
   • Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.
   • Ability to research, identify, tackle, grow and close business opportunities ensuring the needed support from product and operations
3. Professional Skills:

• Extensive experience liaising closely with port authorities and customs - Preferably have good experience in all major ports in Malaysia: Port Klang, PTP (Tanjung Pelepas) Johor and Pasir Gudang port.
• A strong customer focus and with a strong team ethic.

4. Tech-Savvy:

• Proficient in Microsoft Office Suite, Logistics ERP system. Experience working with local port system.

5. Must possess own transportation vehicle and willing to travel as and when required for Central and Johor.

Our integrated employees wellbeing programmes designed to enhance quality of life and welfare include the provision of:

• 5-day work week.
• Comprehensive medical insurance benefits (After confirmation)
• A higher than industry remuneration & salary package commensurate with your attitude and experience
• Regulatory EPF, SOCSO and EIS
• Career development opportunities with continuous learning and development programmes/ workshops/team building.
• Multiple Location Exposure – Offices in Johor, Klang, Kemaman, Kedah Singapore, upcoming Penang, and Partner Agencies worldwide!
• Casual working attire in the office (unless you are meeting clients)
• Performance-based reward system

To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibility

Ready to make an impact in the world of freight services? Apply now and join a team where your skills matter!