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Tour Consultant (Tamil Speaker)

RM 1,800 - RM 2,500 / Per Mon


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  • Manage incoming calls and WhatsApp queries on our Business WhatsApp.
  • Achieve sales targets and maximize sales by converting calls and queries into bookings.
  • Assist superiors with report preparation as and when required.
  • Ensure the customer database is updated on a timely basis.
  • Take ownership of complaints and provide appropriate solutions.
  • Build rapport and manage communication with clients.
  • Upload clients’ pictures, videos, and contracts to Google Drive.
  • Draft tour itineraries according to clients’ preferences and provide quotes.
  • Make hotel bookings/reservations on behalf of clients via WhatsApp and email.
  • Pre-check services to ensure all reservations are confirmed before the client’s arrival.
  • Generate invoices.
  • Check clients' itineraries and engage with them during their trip.
  • Follow up with clients during and after their tour.
  • Participate in all fieldwork, including, but not limited to, travel fairs.
  • We are looking for someone who is fluent in both English and Tamil, as the role requires interacting with Tamil-speaking clients
  • Proficiency in other languages is an added advantage.
  • Must be able to travel to Bali a minimum of 2 times a year for a period of 3 weeks.
  • Strong communication and interpersonal skills are required.
  • Ability to handle multiple tasks and work effectively in a fast-paced environment.
  • Education: Candidates must possess at least a Secondary/SPM/'O' Level Diploma.

Working Hours:

  • Monday – Friday: 10:00 a.m. – 7:00 p.m.
  • Saturday/Sunday: 10:00 a.m. – 2:00 p.m.Location: Kulim Town
  • Starting salary with allowances of RM2000 onwards
  • Anual Bonus (Based on perfomances)
  • Festive celebration, birthday celebration and birthday token
  • Phone allowances
  • EPF, SOSCO, EiS
  • Work from Home for Weekends
  • Annual leave
  • Company uniform provided
  • Medical and Hospitalization leave
  • Free parking
  • Outpatient medical coverage from registered clinic
  • Annual Company trip (For Confirmed Employees)
  • Employee price for travel packages (For Confirmed Employees)
  • Travelling claims by receipt
  • Exclusive employee HR software applications (leaves, claims, payslips etc)
  • Would be trained and under the purview of Founder
  • Laptop will be provided (if necessary)