Tour Consultant (Tamil Speaker)
RM 1,800 - RM 2,500 / Per Mon
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- Manage incoming calls and WhatsApp queries on our Business WhatsApp.
- Achieve sales targets and maximize sales by converting calls and queries into bookings.
- Assist superiors with report preparation as and when required.
- Ensure the customer database is updated on a timely basis.
- Take ownership of complaints and provide appropriate solutions.
- Build rapport and manage communication with clients.
- Upload clients’ pictures, videos, and contracts to Google Drive.
- Draft tour itineraries according to clients’ preferences and provide quotes.
- Make hotel bookings/reservations on behalf of clients via WhatsApp and email.
- Pre-check services to ensure all reservations are confirmed before the client’s arrival.
- Generate invoices.
- Check clients' itineraries and engage with them during their trip.
- Follow up with clients during and after their tour.
- Participate in all fieldwork, including, but not limited to, travel fairs.
- We are looking for someone who is fluent in both English and Tamil, as the role requires interacting with Tamil-speaking clients
- Proficiency in other languages is an added advantage.
- Must be able to travel to Bali a minimum of 2 times a year for a period of 3 weeks.
- Strong communication and interpersonal skills are required.
- Ability to handle multiple tasks and work effectively in a fast-paced environment.
- Education: Candidates must possess at least a Secondary/SPM/'O' Level Diploma.
Working Hours:
- Monday – Friday: 10:00 a.m. – 7:00 p.m.
- Saturday/Sunday: 10:00 a.m. – 2:00 p.m.Location: Kulim Town
- Starting salary with allowances of RM2000 onwards
- Anual Bonus (Based on perfomances)
- Festive celebration, birthday celebration and birthday token
- Phone allowances
- EPF, SOSCO, EiS
- Work from Home for Weekends
- Annual leave
- Company uniform provided
- Medical and Hospitalization leave
- Free parking
- Outpatient medical coverage from registered clinic
- Annual Company trip (For Confirmed Employees)
- Employee price for travel packages (For Confirmed Employees)
- Travelling claims by receipt
- Exclusive employee HR software applications (leaves, claims, payslips etc)
- Would be trained and under the purview of Founder
- Laptop will be provided (if necessary)
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