Routine / Daily on the Sales Floor- Prepare and serve coffee, tea beverages, and other menu items such as pastries and sandwiches.
- Greet and engage customers in a friendly and welcoming manner, and ensure that their orders are accurately and efficiently processed.
- Maintained a clean and organized work area, including the espresso machine, counters, and display cases.
- To support retail store operation when necessary/ all the time need.
- To assist in achieving daily and monthly sales budgets.
- To monitor and check GOODS with an expiry date.
- To do daily/weekly housekeeping.
- To actively give feedback on fast and slow-moving stock.
- To maintain the work area by adhering to the safety standards as required.
- Prepare and stock ingredients and supplies needed for the day’s operations.
- Follow health and safety guidelines for food preparation and handling.
- Assist with opening and closing duties as needed.
Store Administration Cost Control- To healthily practice recycling and reducing wastage. (Packing materials, store supplies, copier printing papers)
- Be tactful in handling fragile items to prevent unnecessary breakage that will lead to inevitable write off.
Cashier Handling- Assist the cashier at the Checkout point when required.
- To be responsible for the reporting of the price error.
- Operate cash register and accurately process customer payments.
Customer Service- Suggest and promote menu items to customers based on their preferences and needs.
- To provide effective and efficient service to assist the customers in all aspects.
- To gather feedback from customers and suggest improvements for the areas to the superior.
Received / Delivery Inventory Control Ordering