Forwarding Assistant
Salary undisclosed
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- -Monitor and coordinate import & export shipments and transport arrangement with relevant parties to ensure smooth operations and shipment implementation -Responsible for end to end customer engagement, i.e. proactive communication, update on shipment status, handling of customers’ complaints professionally and escalation of issues to superior if necessary -Prepare customs documents, i.e. K1, K2, K3, K8, K9 and etc. -Prepare shipping documents, i.e. Preferential Certificate of Origin and etc. -Handle and fulfill shipment requirements from other government agencies, such as MAQIS, LKIM, MTIB, MIDA, MITI, CIDB, SIRIM and etc. -Handle import and export declarations to relevant authorities and attend to any queries from them -Check and verify disbursement invoices from carriers or freight forwarders -Prepare high quality documents and ensure accurate billings to customers -Responsible for receivables and payables of assigned accounts -Support any other clerical and ad-hoc tasks as and when required
REQUIREMENTS
- -Must possess at least a Diploma from a recognised institution -At least 1 Year(s) of working experience in the related field is required for this position (Fresh graduates are welcomed to apply) -Proficient in English and Bahasa Malaysia. -Proficiency in MS Office (i.e. MS Word, MS Excel and MS Outlook) -Kursus Ejen Kastam (KEK) certificate is added advantage -Applicants must be willing to work in Penang Island -Malaysian citizens -Working experience in relevant field will be considered if without academy qualification -5 working days & alternate Saturday (half day)
WHO WE LOOK FOR
- -Pleasant personality, passionate for customer care and excellent phone manners -Excellent working attitude with high degree of self-motivation -Proactive team player -Ability to work and perform progressively with minimum supervision -Excellent coordination and problem solving skills -Attention to details and data accuracy -Ability to work well under pressure, with high sense of responsibility and urgency -Familiar with HS code, Import Duty & SST computation, and BG drawback -Familiar with customs system process flow & customs officer -Familiar with flow of export & import for sea freight, air freight & cross border trucking -Familiar with COO and exemptions application -Familiar with customs and other government agencies' rules
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