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E-Commerce Customer Service (Mandarin Speaker)

RM 3,000 - RM 10,000 / Per Mon


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  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Fresh Graduate are welcome to apply
  • Good in Mandarin (Speaking, Reading ,Writing)
  • Familiar with Social Media (FB, Instagram, etc)
  • Have a sense of teamwork
  • Need prepare own handphone and laptop
  • Willing to work over time to earn more money
  • Basic + Commission + Bonus = Up to RM10,000
  • Group Bonus & Salary Increment & Performance Bonus
  • 5 Working days Mon-Fri (10am-6pm)
  • Good working environment
  • Vibrant, friendly team spirit
  • Staff Appreciation & Rewards
  • Unlimited Supply Pantry Food
  • Sick Leave and Maternity Leave
  • More than 12 annual leave days within a year
  • Employee Discount on company products/services
  • Professional Career Development (training programs, workshop, conferences to enhance skills)
  • Company Activities (team building, outings, social gatherings)