E-Commerce Customer Service (Mandarin Speaker)
RM 3,000 - RM 10,000 / Per Mon
Original
Simplified
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Fresh Graduate are welcome to apply
- Good in Mandarin (Speaking, Reading ,Writing)
- Familiar with Social Media (FB, Instagram, etc)
- Have a sense of teamwork
- Need prepare own handphone and laptop
- Willing to work over time to earn more money
- Basic + Commission + Bonus = Up to RM10,000
- Group Bonus & Salary Increment & Performance Bonus
- 5 Working days Mon-Fri (10am-6pm)
- Good working environment
- Vibrant, friendly team spirit
- Staff Appreciation & Rewards
- Unlimited Supply Pantry Food
- Sick Leave and Maternity Leave
- More than 12 annual leave days within a year
- Employee Discount on company products/services
- Professional Career Development (training programs, workshop, conferences to enhance skills)
- Company Activities (team building, outings, social gatherings)
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